Privacy policy

This Privacy Policy explains how SAWSEE – AARA ATHLEISURE LLP ("we", "us", "our") collects, uses, and shares your personal information when you visit or use our website [feelingsawsee.com] or make a purchase from us.

By using our website or services, you agree to how we handle your information as described here. If you don’t agree with this policy, please don’t use our site or services.

How We Collect and Use Your Personal Information

We collect your personal information from different sources depending on how you interact with us. This helps us provide and improve our services.

Besides the specific reasons listed below, we may also use your information to:

  • Communicate with you
  • Improve our services
  • Follow legal requirements
  • Enforce our Terms of Service
  • Protect our website, users, and rights

 

What Personal Information We Collect

The type of personal information we collect depends on how you use our website and services. By "personal information," we mean anything that can identify or be linked to you. Below, we explain the kinds of information we collect and what they include.

Information We Collect Directly from You

We may collect personal information you give us when using our services, such as:

·         Contact info: Name, address, phone number, and email.

·         Order info: Billing/shipping details and payment confirmation.

·         Account info: Username, password, security questions, etc.

·         Shopping activity: Items you view, add to cart, buy, or save—like loyalty points, reviews, referrals, and gift cards.

·         Customer support: Any messages or info you share when contacting us.

Some parts of our services need this information to work. If you don’t share it, you might not be able to use certain features.

Information We Collect About Your Usage

We may automatically collect details about how you use our site ("Usage Data") using cookies and similar tools. This can include:

·         Your device and browser type

·         Your internet connection and IP address

·         How you browse or interact with our site and services

Information We Get from Other Sources

We may receive information about you from third parties, such as:

·         Service providers like Shopify that help run our site

·         Payment processors that handle your payment details to complete your order

·         Tracking tools (like cookies or pixels) that collect info when you visit our site, click our emails, or see our ads

Any info we get from others is handled according to this Privacy Policy. See also the section on Third-Party Websites and Links.

Consent

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

How We Use Your Personal Information

·         To Provide Services: We use your info to process payments, fulfill orders, send updates, manage your account, and handle shipping, returns, and exchanges.

·         Marketing & Ads: We may send you promotional emails, texts, or mail, and show you ads that match your interests on our site and elsewhere.

·         Security & Fraud Prevention: We use your info to prevent fraud and protect your account. Keep your login details private. Contact us if you suspect any issues.

·         Customer Support & Improvements: We use your info to respond to your questions and improve our services.

Cookies

We use cookies on our website to help it work properly, remember your preferences, and improve your experience. Cookies also help us understand how people use the site and show you relevant ads.

Some cookies come from Shopify, which powers our store. For details, see: Shopify Cookies Policy.

Your browser usually accepts cookies by default, but you can change the settings to block or delete them. Keep in mind, blocking cookies might make parts of the site not work correctly or at all. It may also limit how we and others can show you tailored content.

 

 

Do Not Track

Some browsers let you send a "Do Not Track" request to websites. This tells them you don't want your activity tracked. However, since this feature isn't consistent across all browsers, our site does not currently respond to these requests.

How We Share Your Personal Information

We may share your personal information with third parties in certain situations, including:

·         With vendors and service providers who help us run our business (like payment processors, shipping companies, customer support, and data analysis).

·         With business and marketing partners to provide services and show you ads. They follow their own privacy rules.

·         When you ask or agree to share your information, such as for shipping products or using social media features.

·         With our affiliates and related companies to help manage our business.

·         During business changes like mergers or legal requirements, or to protect our services and rights.

Types of Information We Share:

·         Contact details and order/account info

·         Shopping and customer support info

·         Website usage data

·         Location info based on your IP address or similar technology

Who We Share With:

·         Vendors and service providers

·         Business and marketing partners

·         Our affiliates

We don’t share sensitive personal info without your permission or use it to profile you.

With your consent, we may also share your info for advertising and marketing.

User-Generated Content

Our Services let you post product reviews and other content. Any content you share publicly will be visible to everyone.

We cannot control who views your public content or guarantee that your privacy will be protected. We are not liable for how your information is used, shared, or accessed by others once it is made public.

Third-Party Websites and Links

Our Site may have links to other websites run by third parties. If you visit those sites, please check their privacy and security policies. We are not responsible for how those sites handle your information or for the accuracy of their content.

Any information you share on public areas or on third-party social platforms can be seen and used by others. Just because we link to a site doesn’t mean we endorse it or its owners, unless we say so clearly.

Children’s Data

Our Services are not meant for children, and we don’t knowingly collect personal information from kids. If you’re a parent or guardian and your child has shared their info with us, you can contact us to have it deleted.

We do not knowingly share or sell personal information of anyone under 16 years old.

Security and Retention of Your Information

No security system is perfect, so we can’t guarantee complete security. Information you send us may not be fully secure during transmission, so avoid sharing sensitive info through insecure channels.

We keep your personal information as long as needed to manage your account, provide services, follow the law, handle disputes, or enforce agreements.

Your Rights

Depending on where you live, you may have some or all of these rights about your personal information. These rights might have limits, and sometimes we may deny requests if allowed by law.

·         Access: You can ask what personal info we have about you and how we use it.

·         Delete: You can ask us to delete your personal info.

·         Correct: You can ask us to fix any wrong info we have about you.

·         Portability: You can ask for a copy of your info or request us to send it to another party, with some exceptions.

·         Opt-out: You can tell us not to sell, share, or use your info for targeted ads. If your browser has a “Global Privacy Control” setting, we may automatically respect that.

·         Limit Processing: You can ask us to stop or limit how we use your info.

·         Withdraw Consent: If you gave us consent to use your info, you can take it back.

·         Appeal: If we say no to your request, you can appeal by replying to our denial.

·         Manage Emails: You can unsubscribe from marketing emails anytime, but we may still send you important account-related emails.

You can exercise these rights on our site or by contacting us. We won’t treat you unfairly for using these rights. We might ask for proof of identity before acting on your request. You can also authorize someone else to make requests for you, but we’ll need proof they have your permission. We’ll respond to your requests promptly as required by law.

Complaints

If you have a complaint about how we handle your personal information, please contact us using the details below.
If you’re not happy with our response, you may be able to appeal or file a complaint with your local data protection authority, depending on where you live.

International Users

We may transfer, store, and process your personal information outside your country. Our staff and service partners in other countries may also handle your data.
If your data is sent outside Europe, we use approved methods like the European Commission’s Standard Contractual Clauses or similar UK agreements, unless the country already has strong data protection laws.

If you have any questions about our privacy practices or this policy, or want to use your privacy rights, please email or call us at customercare@feelingsawsee.com or contact us at AARA ATHLEISURE LLP, Plot-2, Sembiyam Road, Kathirvedu Main, T1 Ambattur, Chennai - 600066, Tamil Nadu, India.